At 707 Motoring we understand that sometimes after receiving an item you realize that you no longer want it or other situations arise, that is why we offer our hassle free return program. If you receive an item and your not completely satisfied or simply changed your mind about the purchase just go ahead and send it back within 30 days of receipt to receive either your money back or an easy exchange. Please review below for all return policy information.
If you aren't completely satisfied with your purchase within 30 days of receipt you can have that item returned to us for a refund or exchange.
All items being returned must be accompanied by a RMA# (Return Merchandise Authorization).
Returned items must be returned back in original condition and be ready to be placed back on our shelves. Any item that has been used or damaged would not be accepted back for a return.
Shipping costs are not reimbursed. Buyer is responsible to have the item returned back to us. All items being returned must be sent back with a valid tracking number to ensure we receive the package.
Some items such as custom items would not be allowed back for a return, if you ordered a custom made item it was specifically made for your vehicle and therefore would not be allowed back for return.
Please note that any items returned due to manufacturer defect, incorrect shipment or damage during shipment will not have to incur the shipping cost, we would provide a return label to have that item returned.
All returned merchandise will be subjected to a 15% restocking fee
You can receive an RMA# by emailing us with the item number purchased and reason for return, we will respond back with a RMA# and our return mailing address. Please do not send back any items without an RMA#. You can also contact our customer support team toll free at: 877.217.1479 to request an RMA#.
Refunds & Exchanges
As soon as we receive your item back we will have it inspected for any damage or misuse. Once this process is completed (normally 24-48hrs after receiving item) we will process a refund back to your payment account or ship out an item that you wanted to exchange. Please note that it may take 3-4 days before you are able to see the refund on your credit card statement.
On exchanged items buyer is responsible for the additional shipping costs unless we shipped out the incorrect item.
If you have any additional questions regarding our Return Policy please feel free to contact our customer service team toll free at 877.217.1479.